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DARE DREAM DELIVER NURSES CONFERENCE 2023

Measurement and reporting -the drive for quality improvement

Dr Geraldine Timothy

Discussion points:

  • Measurement and reporting – the drive for quality improvement
  • Metrics of Care
  • Discovery Health’s Quality Measurement Journey
  • Patient Experience : Top Box trends by categories within the patient survey
  • Readmission Crisis- Global perspectives
  • The power of public reporting
  • International public reporting and ranking of hospital performance
  • South African hospital reporting and ratings currently available